Career Opportunities

Full-time Supports Planner– Montgomery County

Independence Now is a nonprofit organization created by and for people with disabilities. We are the Center for Independent Living (CIL) for Montgomery and Prince George’s counties. We are a resource and advocacy center that promotes independent living and equal access for people with all types of disabilities.  Independence Now assists people with disabilities in using community services and resources that will enhance their independence.

Independence Now’s core services are peer counseling, individual and systems advocacy, information and referral, and independent living skills training. Our mission: “We advocate and embody independence and equality for all people with disabilities.”  Independence Now is a collaborative team-based work environment. We also have an assistive technology library, Supports Planning services for the Medicaid home and community-based options waivers, and have Community Work Incentive coordinators to assist with participating in the MD Work Incentives Program.

This position of Supports Planner is responsible for working directly with people with all disabilities and members of the aging community and their respective circles of support.  As a Supports Planner you will develop Plans of Service through a person-centered planning process; support participants in managing provider services; provide information and referral services; transition individuals from institutional settings; actively support participants to locate housing if needed, and encourage independence in thought and action for people with disabilities.

Responsibilities include, but are not limited to:

  • Providing application assistance for initial enrollment to individuals residing in institutional settings and the community and providing assistance annually in maintaining enrollment
  • Facilitating initial medical eligibility determination and assisting in annual redetermination
  • Creating individualized Plans of Service utilizing Person-Centered planning with participants and their circles of support
  • Developing a plan and supporting activities related to the transition of a participant from a nursing facility to the community
  • Develop positive relationships and complete all contact requirements with participants including text messages, e-mails, phone calls, and face-to-face in-home visits with participants and their circles of support
  • Foster relationships with the MAP offices, community organizations, social service agencies, local businesses, and other professionals as it pertains to participants’ needs
  • Add to a database of community resources including housing, home modifications, entitlements, assistive technology, health care service providers, and vocational and educational resources as they are needed by participants
  • Engage in housing discussions with participants and support them to pursue housing goals, including removing barriers to housing
  • Learn and use LTSSMaryland to ensure compliance with Maryland Department of Health timelines and protocols
  • When needed, follow Reportable Events protocol


  • Good verbal and written communication skills
  • Interest and commitment to learning Medicaid home and community-based options waiver case management
  • Attention to detail
  • Excellent time management with ability to prioritize competing and urgent tasks
  • Ability to work both independently and collaboratively
  • Interest in disability, aging, mental health
  • Skilled with Word and ability to learn LTSSMaryland (an online system for completing work with the Maryland Department of Health)
  • Have reliable transportation
  • Able to attend a one-week training at the Maryland Department of Health in Baltimore


A Bachelor’s Degree in a human services field (psychology, social work, sociology, nursing, counseling, sociology, or a related field), previous work pertaining to older adults or adults with chronic conditions and disabilities, and a background check are all required.

Position Details: 40 hours per week.  Salary depends on experience with case management and Medicaid. Health insurance and paid leave time benefits. Continuing education and training provided. Minorities, individuals with disabilities, and those who speak a second language are encouraged to apply.

Send resume and cover letter to: Independence Now, 12301 Old Columbia Pike, #101, Silver Spring, MD 20904 or or fax to 301-625-9777 attn. Nina Russell.  Due by June 30th, 2022. Further information may be found at

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