Frequently Asked Questions

Click here for testing sites in Montgomery County.

Click here for testing sites in Prince George’s County.

Montgomery County

https://montgomerycountymd.gov/covid19/get-help/food.html

https://mocofoodcouncil.org/wp-content/uploads/2017/11/2019-english-fard-3.14-2-merged.pdf

https://mocofoodcouncil.org/wp-content/uploads/2017/11/SPANISH-MOCO-2019-directory-merged-2.13.pdf

Prince George’s County

http://www.pgcfec.org/2-uncategorised/19-food-assistance-resources.html

https://www.montgomerycountymd.gov/HHS-Program/Program.aspx?id=SNHS/SNHSShelterSvcs-p744.html

https://www.princegeorgescountymd.gov/1672/Emergency-Shelter

From May 28, 2020, Amazon, Shoprite, and Walmart have been accepting SNAP EBT payments for online orders (excluding delivery fees). View additional information here: https://dhs.maryland.gov/documents/COVID-19/SNAP%20Online%20%20%205_28_20.pdf

• Prince George’s County’s Health and Human Services Department releases updates and information on the COVID-19 vaccine at https://www.princegeorgescountymd.gov/3730/COVID-19-Vaccination
• Montgomery County releases updates and information on the COVID-19 vaccine at https://www.montgomerycountymd.gov/covid19/vaccine/

Medicare covers the COVID-19 vaccine at no cost to you, so if anyone asks you to share your Medicare Number or pay for access to the vaccine, you can bet it’s a scam. Learn more at https://www.medicare.gov/forms-help-resources/help-fight-medicare-fraud.

Montgomery County 

Interfaith Works is located in Rockville offers a clothing closest that clients can sign up to go shopping in.

Prince George’s County

Labor of Love located in Capitol Heights offers a clothing closet, a computer lab, tax help, food pantry, a senior center, and more!  

Montgomery County

• Department of Health and Human Services: https://www.montgomerycountymd.gov/hhs-program/bhcs/bhcsabusedperson-p207.html 
• Community Advocates for Family & Youth: https://www.cafyonline.org/

Prince Georges County

• Domestic Violence and Sexual Assault Center | UM Capital Region Health: https://www.umms.org/capital/health-services/womens-health/supporting-our-community/domestic-violence-and-sexual-assault-center
• Deaf Dawn: https://deafdawn.org/

Maryland

• Maryland Network Against Domestic Violence: https://www.mnadv.org/ 
• House of Ruth Maryland: https://hruth.org/
  
  

Maryland State

https://governor.maryland.gov/recovery/

Prince George’s County

Effective, Friday, October 1, 2021, at 5:00 p.m., all persons over the age of two will be required to wear a mask in all indoor public venues and businesses in Prince George’s County, even if they are fully vaccinated. This includes, but is not limited to, restaurants, retail stores, entertainment venues, conference centers, and office settings. Some exceptions do apply, such as when an individual is actively eating or drinking or individuals who have a bona fide disability that prevents them from wearing a mask.

More information: https://www.princegeorgescountymd.gov/3504/County-Phased-Reopening

Montgomery County

At 60 percent of the population receiving at least one dose of COVID-19 vaccine:

• gathering limits increase to 250 people indoors and no limit outdoors.
• most businesses move to 75 percent capacity.
• camps can increase to gathering limits of 250 people indoors with no capacity limit outdoors and may gathering limits increase to 250 people indoors and no limit outdoors.

https://www.montgomerycountymd.gov/covid19/reopening/expanded-reopening.html

Where to Get a COVID-19 Vaccine

• Montgomery County Vaccine Locator: https://mcgvaccineprod.powerappsportals.us/covid-vaccine-scheduling/
• Prince George’s Vaccine Locator: https://princegeorges.maps.arcgis.com/apps/instant/nearby/index.html?appid=fa0cb8269c8d4d16ad5b1495c6316d66

In-Home Vaccinations

• If you live in Montgomery County, call 240-777-2982  
• If you live in Prince George’s County, call 301-883-4748 

Where to Get Tested

• Montgomery County: https://www.montgomerycountymd.gov/covid19/testing.html
• Prince George’s County: https://princegeorges.maps.arcgis.com/apps/opsdashboard/index.html#/f9964c50023040648c20c54ec2f37ee9

Funeral Assistance

If you have lost a loved one related to COVID-19 after January 20, 2020, FEMA is offering funeral assistance.

Who Is Eligible?

• U.S. citizen
• Non-citizen national
• Qualified individuals

More information

• Prince George’s County: https://www.princegeorgescountymd.gov/ImageRepository/Document?documentId=35486
• Montgomery County: https://www3.montgomerycountymd.gov/311/Solutions.aspx?SolutionId=1-3GBQHE#:~:text=Emergency%20Services%20within%20Housing%20Stabilization,an%20interview%20conducted%20by%20phone.

The Emergency Broadband Benefit (EBB), an FCC program, will provide low-income households, during the COVID-19 pandemic, with a temporary $50-per-month discount on home internet service. The EBB discount should cover the entire monthly cost of home broadband. The benefit will last until federal funding runs out or six months after the U.S. Department of Health and Human Services declares the pandemic is over.

https://www.fcc.gov/broadbandbenefit

Comcast Internet Essentials: https://internetessentials.com/

Prince George’s County

Emergency Rental Assistance Program

The Prince George’s County Department of Housing and Community Development (DHCD) offers relief to landlords on behalf of renters and tenants experiencing financial difficulties due to the COVID-19 pandemic for the Emergency Rental Assistance Program (ERAP).  This project is being supported, in whole or in part, by federal award number ERA0202 awarded to Prince George’s County, MD Government by the U.S. Department of the Treasury.

Learn More: https://www.princegeorgescountymd.gov/3703/Emergency-Rental-Assistance-Program

Mission of Love

Mission of Love located in Capitol Heights, offers rental assistance, runs a day center, offers special events and sometimes can offer help in getting household items.

Learn More: https://www.molcinc.org/what-we-do/programs/

Montgomery County COVID-19 Rent Relief

https://www.montgomerycountymd.gov/HHS-Program/SNHS/rent-relief.html

Prince George’s County

• Prince George’s County Food Equity Council: http://www.pgcfec.org/resources.html
• Pandemic Electronic Benefit Transfer (P-EBT): http://www.institutephi.org/wp-content/uploads/2020/10/Copy-of-English-PGC-P-EBT-Fact-Sheet.pdf

Montgomery County

• Montgomery County Food Resources: Call 311 or visit https://www.montgomerycountymd.gov/covid19/get-help/food.html
• Montgomery County Food Council: https://mocofoodcouncil.org/covid-19-local-food-system-resources/
• Manna Food Center: https://www.mannafood.org/
• Shepherd’s Table: https://www.shepherdstable.org/meals/
  • Shepards Table located in Silver Spring offers hot meals daily, runs a resource center, an eye clinic, and hands out to-go meals at local schools. 

Regional and Maryland Statewide Programs

• Maryland Hunger Solutions: https://www.mdhungersolutions.org/get-help/
• Online SNAP Grocery Orders: https://dhs.maryland.gov/documents/COVID-19/SNAP%20Online%20%20%205_28_20.pdf
• SHARE Food Network: https://www.catholiccharitiesdc.org/share/
  • Share food network allows you to purchase food at half the price. You can purchase a box of food that costs approximately $40-45 for around $22 and they accept SNAP/EBT.
• Food & Friends Home: https://foodandfriends.org/
  • Food and Friends delivers ready to eat meals and groceries to people who are diagnosed with: HIV/AIDS, cancer, poorly-controlled diabetes, stage 5 renal disease, congestive heart failure (NYHA class III or IV), chronic obstructive pulmonary disorder “COPD” (stage III or IV), multiple sclerosis (RRPS, SPMS, PPMS), ALS (middle or late stages), Parkinson’s (Stage III, IV or V) and Cystic Fibrosis. 

Prince George’s

211 Maryland- 211 Maryland is a call and text-based resources hotline providing zip-code-based mental health and substance use resources.

Call 211, press 1

Text your zip code to 898-211

National Alliance for Mental Illness (NAMI) Prince George’s County

NAMI is a national organization to raise awareness and provide support and education to people struggling with mental illness.

Crisis Line: 1-800-273-8255

https://namipgc.org/

Montgomery County

https://namimc.org/

Montgomery County 

Interfaith Works is located in Rockville offers a clothing closest that clients can sign up to go shopping in.

Prince George’s County

Labor of Love located in Capitol Heights offers a clothing closet, a computer lab, tax help, food pantry, a senior center, and more!  

Montgomery County

• Department of Health and Human Services: https://www.montgomerycountymd.gov/hhs-program/bhcs/bhcsabusedperson-p207.html 
• Community Advocates for Family & Youth: https://www.cafyonline.org/

Prince Georges County

• Domestic Violence and Sexual Assault Center | UM Capital Region Health: https://www.umms.org/capital/health-services/womens-health/supporting-our-community/domestic-violence-and-sexual-assault-center
• Deaf Dawn: https://deafdawn.org/

Maryland

• Maryland Network Against Domestic Violence: https://www.mnadv.org/ 
• House of Ruth Maryland: https://hruth.org/
  
  

Currently, Independence Now Supports Planning services are available in Montgomery County.

Supports Planning is Case Management for Medicaid beneficiaries who have been found medically and financially eligible for one of several Maryland Medicaid Long Term Services and Supports programs including:

Home and Community-Based Options Waiver

Community Personal Assistance Services (CPAS)

Community First Choice Program (CFC)

If you have Medicaid call the Montgomery County  Health Department Aging and Disability Department at 240-777-3000 to request an assessment. A State Nurse will visit and conduct an assessment of your support needs.

The State Nurse who conducts the assessment will provide you with a list of Support Planning Agencies and their phone numbers.  You have 21 days to reach out to the Support Planning Agencies to select the Agency of your choice. Don’t worry – if you forget to do this, the computer system will randomly assign you to a Support Planning Agency.

Supports Planners work with you and other individuals important to you, such as family members, to develop a Plan of Service specific to your support needs and preferences.  Supports Planners assist in navigating systems, identifying community resources, and selecting Providers who will deliver your supports and services. Once enrolled in one of the programs, Supports Planners continue to work with you to ensure you receive the services you have selected and that you are satisfied with those services.  Supports Planners assist you in making changes to your services as needed.

Our role is to assist you in identifying Providers and to assist in coordinating your supports and services. We do not provide direct services.

We can assist you in identifying housing options and to enroll in housing waiting lists but we do not have housing.